This manual serves as a complementary resource for Professional Higher Education institutions, offering guidance on implementing a comprehensive quality management system. It provides a structured approach to enhancing institutional quality by helping leaders:
- Define a shared vision and mission for quality.
- Identify organizational culture, values, and beliefs.
- Develop a quality policy rooted in institutional principles.
- Set concrete objectives, allocate resources, and establish responsibilities.
- Use indicators to monitor and measure progress.
- Continuously improve based on assessment results.
Designed as a practical tool for institutional leaders, the manual offers a concise introduction to key quality assurance topics. It is supplemented by video resources from the QA Lead project, providing additional insights and real-world examples. By following these guidelines, institutions can strengthen their quality frameworks and enhance their professional education standards.
