Ksenija obtained Bachelors degree in Education, post-graduated in MBA and has over 13 years of experience with quality management applied to complex sectors where the human factor is critical, such as automotive industry. She is an experienced international consultant and trainer as well as auditor of ISO 9001 and IATF 16949. Ksenija’s notable achievements in quality management include implementing quality management systems, leading quality improvement projects, conducting audits, delivering training programs, and utilising statistical analysis tools to improve quality performance. Her experience in quality management demonstrates 32 a strong understanding of quality principles and a proven track record of successfully implementing quality initiatives in organizations.